My inspector never joined — what happens?

If your inspector never joined, contact support instead of rebooking.

We review the Zoom session for your appointment to see what happened before any decision about a new appointment or charge. Please don't book a new inspection yourself in the meantime — wait until you've heard from us.

For the fastest response, text (833) 211-7433. You can also call that number or email support@brightinspect.com. See "What are your support hours?" for when we're available.