Lili Morales

If you booked a Verida inspection, this article covers what applies to you.You aren't charged when you book. A $40 hold is placed on your card to reserve your appointment slot. A hold is an authori...

Our support team is available at these times. All hours are PST (Pacific Standard Time).Monday to Friday — 8:00 am to 5:00 pm PSTSaturday and Sunday — 9:00 am to 2:00 pm PSTFor the fastest response...

We're not located anywhere you need to visit. We're a virtual vehicle inspection company, so we don't have a physical location or address — there's nowhere to drive to. Your inspection is completed...

If you entered your email incorrectly — or you want to change the email address on your booking — you can update it yourself in your Bright Inspect booking account.Sign in to your Bright Inspect bo...

If your appointment confirmation email didn't arrive, check your spam or junk folder first. Here's how to find it or get it resent.First, search your inbox and spam/junk folder for the subject line...

Yes — Turo Annual and Turo Required Maintenance inspections are available in Canada, priced in Canadian dollars. You can book a Turo inspection at https://book.brightinspect.com/turo-ca-1.

If your payment didn't go through, here's what to do.Lyft and Turo — your appointment isn't confirmed until payment succeeds, so the slot isn't held for you while this is unresolved.Verida — no pay...

A refund takes 7–10 business days to process.If you're eligible for a refund on your Lyft or Turo appointment — you prepay when you book, and can cancel for a full refund at least 3 hours before yo...

For the fastest response, text (833) 211-7433. You can also call that number or email support@brightinspect.com.Email works well for form corrections or billing questions where you need to attach p...

A virtual inspection usually takes about 15–20 minutes from the time your inspector joins, though depending on your driving platform it can take up to 30 minutes. It may also run a little longer if...