Lili Morales
- Total activity 72
- Last activity
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Activity overview
Latest activity by Lili Morales-
Lili Morales created an article,
What are your support hours?
Our support team is available at these times. All hours are PST (Pacific Standard Time).Monday and Tuesday — 8:00 am to 1:00 pm PST, and 2:00 pm to 5:00 pm PSTWednesday, Thursday and Friday — 8:00 ...
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Lili Morales created an article,
Where are you located?
We're not located anywhere you need to visit. We're a virtual vehicle inspection company, so we don't have a physical location or address — there's nowhere to drive to. Your inspection is completed...
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Lili Morales created an article,
I entered my email incorrectly — how do I fix it?
If you entered your email incorrectly, the only way to fix it is to contact our support team directly — there is no self-service option to change it.Reach out and include your name, phone number, a...
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Lili Morales created an article,
Credit card holds — how do they work?
Credit card holds apply only to Verida customers (a Bright Inspect platform). Here's how they work:When the hold is placed: A hold is placed on your card at the time of booking. It is not a charge ...
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Lili Morales created an article,
I didn't receive my appointment confirmation email — what should I do?
If your appointment confirmation email didn't arrive, check your spam or junk folder first. Here's how to find it or get it resent.First, search your inbox and spam/junk folder for the subject line...
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Lili Morales created an article,
Do you offer inspections in Canada?
Yes — Turo Annual and Turo Required Maintenance inspections are available in Canada, priced in Canadian dollars. You can book a Turo inspection at https://book.brightinspect.com/turo-ca-1.
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Lili Morales created an article,
My payment didn't go through / my card was declined — what should I do?
If your payment didn't go through, here's what to do.A decline at this point is usually a cache or cookie issue on your device rather than a problem with your card. Two things to try, in this order...
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Lili Morales created an article,
How do I contact support?
You can contact support by text or call at (833) 211-7433, or by email at support@brightinspect.com.For faster service, text works best. Email works well for form corrections or billing questions w...
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Lili Morales created an article,
How long does a refund take to process?
A refund takes 7–10 business days to process.If you're eligible for a refund on your appointment — you prepay when you book, and can cancel for a full refund at least 3 hours before your appointmen...
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Lili Morales created an article,
What does the inspector check?
The inspector checks your vehicle's overall condition and key safety items, live over Zoom.Typically that means the windshield, windows, brakes, tires, lights, safety belts, horn, mirrors, doors, s...