My inspection failed — what happens next?

If your inspection failed, here is what happens next. The inspector will explain exactly which item(s) failed and what to correct. To pass, fix the failed point(s) and return to re-inspect within 72 hours — only the failed points are re-checked, not the whole vehicle. If more than 72 hours have passed, a full re-inspection appointment is required.

There is no additional charge to re-inspect within 72 hours — you are not charged again for the re-inspection.

If the "Inspection Update – Action Required" email didn't arrive — check your spam or junk folder first. If it still isn't there, ask us to resend it. For the fastest response, text (833) 211-7433. You can also call that number or email support@brightinspect.com. We can resend the link as long as you are still within 72 hours of your failed inspection.

If the 72-hour window has passed, a full inspection is required and is charged as a new inspection.

Lyft and Turo — your payment is collected when you book.

Verida — a new $40 hold is placed on your card when you book. See "How do Verida inspections work?"

See "How do I schedule my re-inspection?" for the rescheduling link and deadline.