After a failed inspection, only the failed inspection points are re-checked, not the whole vehicle.
Use the link in the email you'll receive with the subject "Inspection Update – Action Required." Reschedule using that link before the 72-hour deadline. There is no additional charge to re-inspect within 72 hours.
If that email didn't arrive — check your spam or junk folder first. If it still isn't there, ask us to resend it. For the fastest response, text (833) 211-7433. You can also call that number or email support@brightinspect.com. We can resend the link as long as you are still within 72 hours of your failed inspection.
After 72 hours, a full re-inspection is required and is charged as a new inspection.
Lyft and Turo — your payment is collected when you book.
Verida — a new $40 hold is placed on your card when you book. See "How do Verida inspections work?"
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