My form was rejected — how do I fix it?

If your form was rejected, here is how to fix it. Most form rejections are due to document formatting rather than the inspection itself.

If your platform rejected your form, print it, take a clear photo of the printed form, and upload it as a JPEG image (not a screenshot or a PDF). Uploading a photo as a JPEG usually resolves the rejection.

If the rejection continues, please request the specific reason for the rejection from your platform and let us know so we can further assist you.