I was charged twice — what should I do?

If you were charged twice, contact support with your full name, email address, appointment date, and the last four digits of the card used. For the fastest response, text (833) 211-7433. You can also call that number or email support@brightinspect.com.

We'll investigate and resolve any duplicate charges.

If you booked a Verida inspection — what you're seeing may be the $40 authorization hold rather than a charge. A hold isn't money taken. See "How do Verida inspections work?"