Lili Morales
- Total activity 69
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 8
Articles
Recent activity by Lili Morales-
How do Verida inspections work?
If you booked a Verida inspection, this article covers what applies to you.You aren't charged when you book. A $40 hold is placed on your card to reserve your appointment slot. A hold is an authori...
-
What are your support hours?
Our support team is available at these times. All hours are PST (Pacific Standard Time).Monday to Friday — 8:00 am to 5:00 pm PSTSaturday and Sunday — 9:00 am to 2:00 pm PSTFor the fastest response...
-
Where are you located?
We're not located anywhere you need to visit. We're a virtual vehicle inspection company, so we don't have a physical location or address — there's nowhere to drive to. Your inspection is completed...
-
I entered my email incorrectly — how do I fix it?
If you entered your email incorrectly — or you want to change the email address on your booking — you can update it yourself in your Bright Inspect booking account.Sign in to your Bright Inspect bo...
-
I didn't receive my appointment confirmation email — what should I do?
If your appointment confirmation email didn't arrive, check your spam or junk folder first. Here's how to find it or get it resent.First, search your inbox and spam/junk folder for the subject line...
-
My payment didn't go through / my card was declined — what should I do?
If your payment didn't go through, here's what to do.Lyft and Turo — your appointment isn't confirmed until payment succeeds, so the slot isn't held for you while this is unresolved.Verida — no pay...
-
Do you offer inspections in Canada?
Yes — Turo Annual and Turo Required Maintenance inspections are available in Canada, priced in Canadian dollars. You can book a Turo inspection at https://book.brightinspect.com/turo-ca-1.
-
How long does a refund take to process?
A refund takes 7–10 business days to process.If you're eligible for a refund on your Lyft or Turo appointment — you prepay when you book, and can cancel for a full refund at least 3 hours before yo...
-
How do I contact support?
For the fastest response, text (833) 211-7433. You can also call that number or email support@brightinspect.com.Email works well for form corrections or billing questions where you need to attach p...
-
What does the inspector check?
The inspector checks your vehicle's overall condition and key safety items, live over Zoom.Typically that means the windshield, windows, brakes, tires, lights, safety belts, horn, mirrors, doors, s...